Shipping policy
At 3DMilitaryAssets.com, we offer both high-fidelity digital assets and physical merchandise. Please review our delivery terms for each category below:
1. Digital Assets (3D Models & Textures)
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No Shipping Involved: All 3D assets, textures, and digital kits are delivered electronically. No physical items will be shipped for these products.
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Instant Delivery: Upon successful payment, you will receive an immediate download link on the checkout page and via email.
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Access: Digital products are accessible 24/7 through your customer account library.
2. Physical Merchandise (Apparel & Accessories)
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Shipping Exception: Items such as apparel, patches, or printed materials involve physical handling and shipping.
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Processing Time: Physical orders are typically processed within 3–5 business days before being handed over to the carrier.
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Shipping Rates & Tracking: Shipping costs are calculated at checkout based on your location. Once your order ships, you will receive a tracking number via email to monitor your delivery.
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International Shipping: We ship worldwide; however, please note that international orders may be subject to customs fees or import taxes depending on your country's regulations.
3. Mixed Orders
If your order contains both digital assets and physical merchandise, your digital products will be available instantly, while the physical items will follow the standard shipping process described above.